10:55AM - Sharebuilder website visited and password reset initiated. E-mail is on the way.
1:20PM - E-mail received. Temporary password applied - access denied.
Read e-mail again: Note: "This password expires ten minutes after your request, to help protect your account security. If it expires before you can return to ShareBuilder to change your password, you can get another one using the “Forgot my password” link after entering your username."
If I need to sell/buy stocks quick I am doomed.
This is not how you reset you password.
The Making of User Experience
Semi-personal observations in professional world of information architecture and user experience. Notes, grunts, and likes.
Tuesday, November 6, 2012
Monday, October 29, 2012
Meaningful indicators
Finally I got settled down at my new place of employment so I can afford to get back to my nearly forgotten blog ;)
As I had a few technical issues with my MacBook Pro I started poking around the OSX and found this neat tiny indicator.
As I had a few technical issues with my MacBook Pro I started poking around the OSX and found this neat tiny indicator.
I am glad that someone on Apple's team came up with this idea - instead of industry standard "Battery XX% full" wich may or may not mean a lot for a user they use very human friendly indicator - showing how much time you have left before your laptop runs out of juice.
Friday, August 17, 2012
Thursday, May 10, 2012
Working with wildcat developers
You and developer are on the same team. (S)he thinks of a "better" design approach and insists on implementation.
Do you think developer's version of UI will drastically change the final outcome of the project?
If no -> this is a conflict of two personalities. Resolve accordingly.
If yes -> state your disagreement with management and insist on A/B testing of both approaches (yours and developer's). Let the development proceed, measure and analyze - time will be the judge. Repeat this approach three times. If every time you tested it your solution wins and management is unwilling or unable to change the situation it is time to leave the company - there's no future for you there.
Do you think developer's version of UI will drastically change the final outcome of the project?
If no -> this is a conflict of two personalities. Resolve accordingly.
If yes -> state your disagreement with management and insist on A/B testing of both approaches (yours and developer's). Let the development proceed, measure and analyze - time will be the judge. Repeat this approach three times. If every time you tested it your solution wins and management is unwilling or unable to change the situation it is time to leave the company - there's no future for you there.
Wednesday, May 9, 2012
Finger memory: why Craigslist rules
Being user experience designer myself it’s hard for me to admit that
genuine user interest always will win over visual language,
prioritization, proximity, contrast, etc. We as designers tend to over
complicate things despite our desire to make interface easier to use. We
often think of users as entities incapable of learning and making
corrections to their behavior as needed. Despite perceived “bad” design
Craigslist rules as it offers a meaningful advantages to it’s users who
will know after a first couple of visits the location of all links they
are interested in. It’s a similar behavioral pattern to typing up a
password – your fingers have memory and hit the keys accordingly without
you necessarily reading.
Friday, May 4, 2012
UX UI Boot Camp...and more: UX/UI certificates and training
UX UI Boot Camp...and more: UX/UI certificates and training: ux Hey guys/gals, I recently had a discussion on linkedin about a lady who had a few years of UX under her belt and she wanted to add...
Agree 100% - good summary
Agree 100% - good summary
Wednesday, May 2, 2012
Adaptive user interaction approach
As I was cleaning up my Delicious bookmarks I realized that they are using the same old "Are you sure..." approach.
Not very reassuring for the user. A trivial task like that that requires confirmation? Compare to Google approach:
Nice, clean user interaction confirmation with an option to reverse. Great proactive approach to user interactions without treating your audience as a bunch of five year old kids.
Subscribe to:
Posts (Atom)

